Shipping Policy

Last updated: August 21, 2026

Lolo’s Little Co. sells both digital products and a small selection of physical products, including buttons, keychains, bookmarks, and other small accessories. This shipping policy applies only to physical products.

Where We Ship

We currently ship physical products within the United States only. International shipping is not available at this time.

Processing Time

Physical orders are typically prepared and shipped within 3–5 business days. Business days do not include weekends or holidays.

Because some products are handmade or prepared in small batches, certain orders may require additional processing time. If an item has a longer processing time, it will be noted on the product page.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on the order and delivery destination. You will have an opportunity to review the shipping charge before completing your purchase.

Estimated Delivery

Most physical orders arrive within approximately 2–7 business days after they have been shipped. Delivery times are estimates and may be affected by weather, holidays, carrier delays, or other circumstances outside our control.

Tracking

When tracking is available, a shipping confirmation email containing the tracking information will be sent after your order ships. Please allow up to 48 hours for tracking information to update.

Shipping Addresses

Please review your shipping address carefully before submitting your order. If you notice an error, contact Lolo’s Little Co. as soon as possible through our Contact Us page.

We cannot guarantee that an address can be changed after an order has been prepared or shipped. Customers may be responsible for additional shipping costs if an order must be reshipped because an incorrect or incomplete address was provided.

Delayed, Lost, or Missing Packages

If your order has not arrived within seven business days after the estimated delivery date, please contact us through our Contact Us page. We will help review the tracking information and determine the appropriate next step.

If tracking shows that an order was delivered but you cannot locate it, please first check with other household members, neighbors, and your local postal carrier.

Damaged Orders

If your physical order arrives damaged, please contact us within seven days of delivery. Include your order number and clear photographs of the item and packaging so we can review the issue and help make it right.

Digital Products

Digital SVG files and other downloadable products are not physically shipped. Digital purchases are delivered electronically according to the instructions provided on the product page and in the order confirmation.

Questions

For questions about shipping or an existing order, please contact Lolo’s Little Co. through the Contact Us page on our website.